English-speaking childcare
A trusted English-speaking companion for family time, activities and parent support.
Guest support
Contact Shanghai Welcome
Tell us about your plans, private tour, transfer or custom itinerary. We will help you find a suitable next step.
For private tour enquiries, booking support, customized itineraries and VIP assistance. We normally respond during Shanghai business hours, 09:00–21:00 (UTC+8).
During your journey
Your booking confirmation includes the coordination details for real-time support, including WhatsApp where available.
Beyond Shanghai
Discover more of China.
For travel beyond Shanghai, including Beijing, Xi'an, Chengdu and other destinations, visit MoodGoing.
Visit MoodGoing ↗Personal care services
Thoughtful support, tailored to your party.
Add the support that makes your Shanghai journey feel comfortable and effortless. Choose any of these options in the enquiry form below.
Wheelchair or mobility support
Route planning and pacing around mobility needs, with practical local assistance.
Baby-friendly planning or child seat
Shorter walks, family-ready stops and child-seat coordination on request.
Chinese vegetarian dining plan
Thoughtful vegetarian restaurant and meal planning built into your journey.
Chinese halal dining plan
Halal-friendly dining recommendations and advance coordination with restaurants.
One-to-one journey concierge
A dedicated point of contact for itinerary changes, local arrangements and in-trip support.